Disclaimer and Privacy Notice

Although teignmouth-devon.gov.uk uses reasonable efforts to include and update information on this website, it is not possible to guarantee the accuracy or completeness of the information contained in teignmouth-devon.gov.uk. We therefore accept no liability for any inaccuracies or any loss or damage arising from the use or reliance on information obtained from the system.

Links to third party sites

Teignmouth-devon.gov.uk are not responsible for the contents of any linked site, or any links contained in a linked site. The inclusion of the links does not signify any endorsement by teignmouth-devon.gov.uk

Email disclaimer

The email message you have received may contain confidential or legally privileged information. No confidentiality or privilege is waived or lost simply because the email has been sent in error. If you receive this message in error, please immediately delete it and all copies of it from your system, destroy any hard copies of it and notify the sender. Please do not disclose any part of this message if you are not the intended recipient. The Council believes, but does not warrant, that this message and any attachments are virus free and recommend that you carry out your own virus checks.

This website is run by Teignmouth Town Council and we regard your privacy as important and comply with the Data Protection Act 2018 and the General Data Protection Regulation (GDPR).

We process and hold information to provide public services. This notice explains how we use and share your information. Information is collected in different ways i.e.; emails, letters, on-line enquiry forms, grant applications, licence agreements, event applications, or by a member of staff.

By using this website, you agree to accept this privacy notice. This notice may be reviewed from time to time.

We record personal information if you:

• subscribe to or apply for services that require personal information
• report a fault and give your contact details for us to respond
• contact us and leave your details for us to respond.

The information you provide (personal information such as name, address, email address, phone number, organisation) will be processed and stored to enable us to contact you and respond to your correspondence, provide information and/or access our facilities and services. Teignmouth Town Council uses the information given only for specific purposes for which it has been provided.

Why we collect information:

• deliver public services
• confirm your identity to provide some service
• contact you by post, email or telephone
• understand your needs to provide the services that you request
• understand what we can do for you and inform you of other relevant services that we provide or may provide in the future
• obtain your opinion about our services
• consultations
• update your customer record
• prevent and detect fraud and corruption in the use of public funds
• allow us to undertake statutory functions efficiently and effectively
• make sure we meet our statutory obligations.

Our Right to Process Information

General Data Protection Regulations Article 6 (1) (a) (b) and (e)

• Processing is with consent of the data subject (you) or
• Processing is necessary for compliance with a legal obligation or
• Processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller (Teignmouth Town Council).

How we use your information

We will only use any personal information you send us for the purposes for which you provide it. We will only hold your information for as long as necessary. All employees who have access to your personal data and are associated with the handling of that data are obliged to respect the confidentiality of your data. All your communications to us are protected against unauthorised access by third parties.

The Council tries to keep the information we have about you accurate and up to date. If, however, you find errors or inaccuracies in your data, we will erase, complete or amend that information upon request. Our contact details are below.

We will process your information for the following purposes:

• for the service you requested, and to monitor and improve the council’s performance in responding to your request.
• to allow us to be able to communicate and provide services and benefits appropriate to your needs.
• to ensure that we meet our legal obligations.
• where necessary for the law enforcement functions.
• to prevent and detect fraud or crime.
• to process relevant financial transactions including grants and payments for goods and services supplied to the Council.
• where necessary to protect individuals from harm or injury.
• to allow the statistical analysis of data so we can plan the provision of services.

Information Sharing

We may need to pass your information on to other people and organisations that provide the service. These providers are obliged to keep your details securely, and use them only to fulfil your request.

If we wish to pass your sensitive or confidential information onto a third party, we will only do so once we have obtained your consent, unless we are legally required to do so.

We may disclose information to other partners where it is necessary, either to comply with a legal obligation, or where permitted under the Data Protection Act.

Where we need to disclose sensitive or confidential information to other partners, we will do so only with your prior explicit consent or where we are legally required to. We may disclose information when necessary to prevent risk of harm to an individual.

Information Security

Teignmouth Town Council cares to ensure the security of personal data. We make sure that your information is protected from unauthorised access, loss, manipulation, falsification, destruction or unauthorised disclosure. This is done through appropriate technical measures and appropriate policies. We will only keep your data for the purpose it was collected for and only for as long as is necessary. After which it will be deleted.

Children

We will not process any data relating to a child (under 13) without the express parental/ guardian consent of the child concerned.

Your Rights

a) Access to Information

You have the right to request access to the information we have about you. You can do this by contacting Teignmouth Town Clerk; townclerk@teignmouth-devon.gov.uk

If you believe that the information we have about you is incorrect, you may contact us so that we can update it and keep your data accurate. Please contact Teignmouth Town Clerk; townclerk@teignmouth-devon.gov.uk

b) Information Deletion

If you wish Teignmouth Town Council to delete the information about you, please contact Teignmouth Town Clerk; townclerk@teignmouth-devon.gov.uk

c) Right to Object

If you believe that your data is not being processed for the purpose it has been collected for, you may object: Please contact Teignmouth Town Clerk; townclerk@teignmouthdevon.gov.uk

d) Rights Related to Automated Decision Making and Profiling

Teignmouth Town Council does not use automated decision making or profiling of individual personal data.

Finally, to Sum Up

In accordance with the law, we only collect a limited amount of information about you that is necessary for correspondence, information and service provision.

We do not use profiling, we do not sell your data, and we do not pass your data to third parties without your consent.

We do not use your data for purposes other than those specified. We make sure your data is stored securely.

We delete all information deemed to be no longer necessary. We constantly review our Privacy Policies to keep it up to date in protecting your data.

Complaints

If you have a complaint regarding the way your personal data has been processed you may make a complaint to Data Information Officer, details of whom will be published once known and the Information Commissioners Office casework@ico.org.uk Tel: 0303 123 1113